Provides phlebotomy services for KRMC – Woodland Clinic. This includes phlebotomy from young adult through geriatric populations, collection of throat cultures, and instruction of patients on collection procedures for urine and other specimens.
*Ability to show good judgment in the application of adult venipunctures. Knows when and how to ask for assistance on difficult or challenging specimen collections. Explains collection procedures clearly and completely to patients for on-site specimen collections and for at-home specimen collections.
*Accurately orders and cancels tests in the eCW/Meditech system. Ensures correct patient identification and information when ordering/cancelling tests.
*Verifies patient identification prior to collection and labels specimens accurately.
*Answers telephones promptly and courteously. Obtains and delivers clear and accurate phone message, with primary emphasis on accuracy and superior customer relations and telephone etiquette. Ensures questions are answered or referred within the lab to the correct department or individual.
*Knowledge of and the ability to comply with Patients Rights Policy.
*Consistently demonstrates the ability to organize and prioritize tasks, dealing with them promptly. Takes responsibility for completing all applicable tasks during the work shift, without sacrificing quality or work performed.
*Handles incoming specimens, including those for the general laboratory, microbiology, pathology, and cytology. Sorts and delivers to processing, after checking accuracy of requisition and labeling of specimens. Assists customers at the specimen dispatch area with handling of specimens.
*Transports samples from identified outreach locations, i.e. foot courier. Serves as a resource for collection & ordering procedures for outreach location staff.
Phlebotomy experience required or have completed college course work in phlebotomy.
Current CPR certification preferred, or will obtain upon hire.
Must have excellent customer service skills and have the ability to work with computers.
Ability to communicate effectively and maintain cooperative relationships with providers, staff members and patients. Ability to work effectively in a team environment.
Excellent communication skills, both verbal and written, required.
Possess and maintain computer skills and ability to learn other software as needed