• Telesitter/Patient Safety Sitter

    Job Locations US-MT-Kalispell
    Requisition ID
    Support Services
    Pay Period Status
    variable day schedule, rotating weekends and holidays
  • Overview

    At Kalispell Regional Healthcare, our mission is to improve the health, comfort, and life of those we serve.  We believe in a better future for healthcare. With more than 4,000 employees, we are the largest private employer in the Flathead Valley. As we continue to grow, we look for people dedicated to service and quality.


    Provide continuous observation and surveillance of assigned patients via Avasys Telesitter or direct one on one observation under the guidance and direction of RNs and/or LPNs.. Verbally redirects patient and contacts nursing staff if patient requires additional assistance to maintain safety.


    1. *Demonstrates understanding and proficiency in the use of the AvaSys TeleSitter Solution software and basic computer operation.
    2. *Communicates effectively with patients and staff while maintaining discretion, courtesy and an understanding of patient privacy.
    3. *Maintains visual observation at all times, whether individually or observing multiple patients at one time on a monitor. Verbally redirects patient accordingly and per department procedure and protocol.  Immediately contacts the nursing staff if patient requires assistance.
    4. *Provides appropriate care to patient population based on the patients individualized treatment plan as delegated by the RN. Multitasks and prioritizes simultaneous situations.
    5. *Participates in hand-off of pertinent assigned patient information/behavior when arriving and upon completion of shift. Consistently communicates with nurse and waits for replacement, prior to vacating the monitoring station for any reason to ensure constant patient observation.
    6. *Provides patient with explanations as necessary, but does not counsel or provide opinions.
    7. *Seeks help or advice immediately when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to Charge nurse or nurse caring for patient.
    8. *Demonstrates safe work practices, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.
    9. *Maintains vigilance in observation of patients for safety by not engaging in any distractions, including but not limited to, the use of personal cell phones, computer access, reading material or other visual material not directly involved with the care of the patient.
    10. *Works with the nursing staff to set and maintain patient care, work priorities and a changing workload.
    11. *Adheres and upholds all organizational customer service policies and standards while caring for patients, their families and interacting with co-workers and physicians.


    1. Basic computer operation skills required.
    2. Must possess professional communication skills, and work effectively with a diverse customer and coworker population.
    3. Possess ability to make independent judgments and multitask in a fast paced environment and under stressful situations at times. Must work effectively and efficiently without direct supervision.
    4. Understanding of the confidentiality laws that govern the provider-patient relationship, including but not limited to HIPAA guidelines.
    5. Current Montana Certified Nurses Aide (CNA) certificate preferred.
    6. Previous experience in a hospital environment preferred.

    Kalispell is a dynamic community located within a thirty-minute drive of Flathead Lake, Whitefish Mountain Ski Resort, Glacier National Park, several National and State forests and parks, and the Bob Marshall Wilderness area. Kalispell is the retail, professional, medical, and governmental center of the Flathead Valley serving approximately 140,000 people in Northwest Montana.


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