Kalispell

Practice Associate - Pediatric Gastro

Job Locations US-MT-Kalispell
Requisition ID
2017-3408
# of Openings
1
Category
Administrative / Clerical
Pay Period Status
80
Shift
Days
Schedule
Monday - Friday, 8:00am - 5:00pm

Overview

Facilitates outstanding customer service and smooth patient flow by completing patient appointments. This includes; check in, registering, and check out as needed, as well as completing other necessary clinical & clerical duties. Will be responsible for answering phones in a busy environment and successfully following through with the callers needs.

Responsibilities

  1. *Performs Practice Assistant job duties as required.
  2. *Schedules appointments or medical procedures and monitors call backs. Performs the   complete patient check in and check out process. Schedules and coordinates follow up appointments.
  3. *Responsible for completing incoming and outgoing record requests, following facility policies and procedures.
  4. *Processes insurance information, authorization requests, etc.
  5. *Works closely with all clinic staff to ensure the clinic runs smoothly.
  6. *Multi-tasks, adapts, and quickly follows directions to meet clinic needs.
  7. *Capable of supporting RN and physicians as necessary.
  8. *Performs and assists with Revenue and Revenue Cycle related tasks including, but not limited to; correcting demographic/insurance information as needed on claims, reconciling daily deposits, etc.

Qualifications

  1. Possess the qualifications of a Practice Assistant.
  2. Minimum of two (2) years office experience required. Medical office experience preferred.
  3. Computer skills required with Meditech experience preferred.
  4. Knowledgeable of the clinical care provided in the Surgery Center setting along with insurance requirements, scanning and attaching documents within the EMR, back office processes, and medical terminology.
  5. Possess fundamental knowledge of basic billing procedures. Knowledge and concept of referrals.
  6. Must be able to multi-task efficiently and self-motivate requiring little supervision. Ability to communicate well, both verbally and written, with all levels of healthcare professionals and patients.
  7. Ability to take instructions and follow through with attention to detail.
  8. Knowledge of approval requests and HIS/PHS policy and procedures.

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