Provides leadership, program and staff development and clinical oversight for all Diabetes Self-Management Education, Support Services (DSMES) and Diabetes Prevention Program (DPP) services at primary sites, expansion sites, multi-sites and DPP sites.
1. *Human Resources: Creates a supportive department culture by fostering individual motivation, coaching and training for optimum job performance. Collaborates with Human Resources to ensure each employee has the required and appropriate license and certification(s). Gives direction without conflict. Anticipates staff problems and takes preventive measures. Analyzes and responds to employee turnover taking appropriate steps to maintain high employee morale and satisfaction. Educates employees on timekeeping policies and procedures to ensure accuracy. Reviews and approves the bi-weekly payroll for department employees. Responsible for completing 6-month and annual performance evaluations with employees on or before their due date for all employees supervised by the unit manager. Creates job descriptions and job standards for each position and monitors to ensure accuracy. Plans work schedules and assigns work to staff to ensure adequate service and coverage.
2. *Provides oversight of the day to day operations and service delivery of DSMES at primary and expansion sites. Provides guidance and consultation at all DSMES multi-sites in order to assist with program development and maintenance of the national standards for DSMES.
3. *Ensures that DSMES at all sites meets or works toward meeting all of the performance standards defined by the American Diabetes Association (ADA) Education Recognition Program (ERP).
4. *Works collaboratively with the (DPP) Coordinator to assure that the DPP meets or works toward meeting all of the performance standards as defined by the Center for Disease Control (CDC) and the American Association of Diabetes Educators. (AADE). Works collaboratively with the DPP Coordinator to implement and maintain standards commensurate with certification as a Medicare DPP provider.
5. *Responsible for writing grants and overseeing all current grant reporting requirements ensuring timely compliance with reports, data, and other grant communications.
6. *Provides leadership as the DSMES Quality Coordinator to ensure implementation of the National Standards for DSMES and oversee DSMES services. The quality coordinator is responsible for all components of DSMES, including evidence-based practice, service design, evaluation, and continuous quality improvement. This includes program planning, monitoring and evaluation including data collection and reporting to internal and external entities such as the ADA ERP, AADE DPP Recognition Program, and CDC.
7. *Provides oversight, support and facilitation of partnerships with outreach organizations to develop diabetes education and prevention services.
8. *Provides oversight to all community awareness and diabetes related fundraising events, including, but not limited to; health fairs, support groups, community presentations, etc.
9. *Provides oversight to DSMES and DPP services offered at all KRH CPC+ Clinics. Responsibilities include program development, employee staffing and evaluation and systematic review of quality outcome metrics with the goal of implementing strategies that will continuously enhance and improve behavioral and clinical outcomes of the participant target population.
10. *Provides leadership in the development, oversight, direction and implementation of Telehealth DSMES and DPP services, Medical Nutrition Therapy services and other related services that may become approved via Telehealth. Responsibilities include grant writing, knowledge of billing and coding processes, training of Telehealth personnel at primary and remote sites, marketing and the maintenance of collaborative relationships with all Telehealth sites including the establishment of affiliation agreements.
11. *Responsible for development and annual review of all departmental policies and procedures. Participates in safety and risk management programs to improve structure, process and outcomes of care. Participates in organizational committees/task forces as assigned.
12. *Conducts focused rounds in the department and at KRMC inpatient units to ensure the safety, comfort and needs of patients and families are provided in a timely, courteous, and professional manner. Responsible for implementing and monitoring patient and provider satisfaction surveys.
1. Currently licensed in Montana as a Registered Nurse (RN) OR Licensed Nutritionist and Credentialed as a Registered Dietitian (RD) required.
2. BSN, Master’s Degree preferred OR Bachelor of Science Degree in Nutrition/Dietetics, Master’s preferred.
3. Certification as a Diabetes Educator (CDE) or completion of CDE within two (2) years of hire.
4. Minimum of three (3) years of direct clinical experience in a formal diabetes education program, previous management experience preferred.
5. Current Healthcare Provider CPR required or obtained within two (2) months of hire.
6. Ability to plan, organize, delegate and supervise in an office setting. Research, prepare, interpret and present comprehensive reports. Must operate applicable computer systems, medical software and applications.
7. Possess knowledge of the health care environment, health care reform and care delivery systems as they apply to diabetes education and prevention services and medical nutrition therapy services.
8. Ability to employ critical thinking skills, decision making and judgment through the use of contextual perspective, evidence-based practice, and discrimination of the circumstances involving the application of standards, and the use of logical conclusions.